Sales Conditions

The games of the Niconico Collection are all made according to traditional artisanal methods. Variations in size, colour, veining or knots in the wood are inherent. These differences depend on the species of the wood selected and cannot be considered in any way a defect in the fabrication.

Prices displayed on are in Canadian dollars.

The price does not include applicable taxes and delivery fees. These will be added to the bill.

Total cost is payable at ordering.

Orders are payable in Canadian dollars.

Prices and sales conditions are subject to change without notice.

Custom charges and local taxes will be charged for shipping outside Canada.

Phone orders as well as those made online at are to be paid by credit card (Visa or Mastercard).

Any personal data submitted is treated as confidential and shall in no case be disclosed to other parties.

Prices quoted on don’t include shipping and delivery costs.

The packing and delivery charges to one address anywhere in Canada by ground delivery are:
$5 on orders $1 to $11.99
$12 on orders $12 to $29.99
$16 on orders $30 to $149.99
$22 on orders over $150

Shipping is done by regular Canada Post for Canadian addresses exclusively.. If you would like order shipped by a faster method, please contact us before placing your order. We will inform you of any additional costs that might be required.

For delivery outside of Canada, please contact us before placing your order to enquire on additional shipping costs. Please note that customs fees are the recipient’s responsibility.

Reception of an order normally takes from ten to twenty working days.

Niconico is not responsible for any delay in delivery on behalf of the carrier.

We will advise you of any out of stock items as soon as possible.

Reimbursement is not possible on items sold. However, if you are not satisfied or wish an exchange upon reception, you may return articles in their original packaging within 10 days of reception.

We will exchange the returned item for one of equivalent or higher value upon reception (payment of the difference if applicable).

If returned articles are damaged, soiled or incomplete an exchange will be denied.

The client is entirely responsible for shipping costs of returned items.

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